DXB introduces new baggage policy Today’s News
Fri, 10 Mar 2017
Agents are advised to warn clients flying to and from Dubai International Airport about a new baggage policy that came into effect on March 8.
Bags must now have at least one flat surface and those that do not comply will be rejected at check-in, including irregularly shaped and oversized items.
The new baggage policy applies to all airlines operating from the airport, in an effort to enhance the performance of check-in operations, improve services and reduce the risk of mishandling.
“Passengers, who show up at the airport with non-compliant baggage, will have the option to have it repacked in boxes at a fee,” said vice president of terminals operations at Dubai International, Ali Angizeh.
“Bags that are round or do not have a flat surface of any kind are by far the largest source of baggage jams. These jams can shutdown sections of our systems, delay baggage delivery to the aircraft and inconvenience our customers.”